Our aim is to ensure that all our customers are happy with their purchases. However, if you are not happy and wish to return any purchases, we will be pleased to refund or exchange that product, provided it is not damaged in any way. All goods must be returned in its original and undamaged packaging and should reach us within ten days of purchase.However if we find that the product has not been returned to us in a fully resalable condition, we reserve the right to refuse a refund.
Where we have provided an incomplete or damaged item , we will refund all the delivery charges relating to the transaction..
Cancellation of Order
If you cancel your order,there is a charge for this cancellation of 20% based on the full selling price.
Delivery of Goods
Please allow 28 days for delivery of goods.
None of the above conditions affect your statutory rights when goods are faulty, or not as described. Please see your rights of cancellation under the Consumer Protection Distance Selling Regulations.
